Shipping

EXPRESS SHIPPING

FOR ALL ORDERS

SHOP NOW PAY LATER

AFTERPAY AVAILABLE TO U.S CUSTOMERS!

COVID-19 UPDATE: ORDERS ARE SHIPPING AS NORMAL - THERE MAY BE COURIER DELAYS

Shipping

PLEASE NOTE:  During sale and holiday periods, we ask that you please allow extra time for dispatch and delivery due to the high volume of orders.
If you require your order urgently, please contact us on  +61 2 9560 7259 so we can arrange a quicker dispatch.
*Awaiting Fulfilment means your order has been successfully placed and is waiting to be sent out to you.
*Shipping offers may be subject to change at any time* 
 
All international orders are sent using DHL Express.
US & CANADA
Express shipping: $20.00 USD Flat Rate*
NEW ZEALAND
Express shipping: $15.00 USD Flat Rate*
UK & IRELAND 
Express shipping: $25.00 USD Flat rate*
EUROPE
(INCLUDES: Austria, Belgium, Croatia, Denmark, Finland, France, Germany, Greece, Guernsey, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland)
Express shipping: $35.00 USD Flat Rate*
MIDDLE EAST
Express shipping: $45.00 USD Flat Rate*
SOUTHEAST ASIA (INCLUDES: Cambodia, Indonesia, Laos, Malaysia, Philippines, Singapore, Thailand, Vietnam)
Express shipping: $25.00 USD Flat Rate* 
CHINA, JAPAN & TAIWAN 
Express shipping: $25.00 USD Flat Rate*
AFRICA & SOUTH AFRICA
Express shipping: $65.00 AUD Flat Rate*
REST OF THE WORLD
Express shipping: $50.00 USD Flat Rate*
AUSTRALIA
-       FREE EXPRESS SHIPPING for AUSTRALIAN orders over $100!
-       Orders under $100 are a flat rate of $5.95 for Standard Shipping or $10.00 for Express Shipping
-       All Australian orders are shipped via Australia Post
UNFORTUNATELY WE DO NOT SHIP TO RUSSIA OR UKRAINE
.
TERMS
-       Customs or Import charges MAY be required upon delivery. Please note that Runaway the Label is NOT responsible for covering these costs.   Shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient.
-       Please note delays may occur in sending out your order due to higher shipping prices, troubles with the address provided or any issues with the garments ordered. We will be in contact if this occurs to your order.
- Flat Rate and Free shipping offers are subject to change at any time or unexpectedly without any notice. As agreed to upon checkout, in our terms and conditions. 
- Orders placed on Runaway The Label are intended for retail customers only. Any orders placed for businesses, will occur a business level shipping rate. These orders will be contacted once their order is awaiting shipment. 

CUSTOM, TAXES AND DUTY CHARGES
 

Each country has their own custom and duty charges when you need to collect your parcel. Runaway The Label do not have access to the details of the different charges for each country. Runaway The Label cannot cover these charges. It is the responsibility of the receiver to be aware of these charges and by placing an order on Runaway The Label they agree to cover these charges. If you are concerned of what these charges may be, we suggest you do contact you local DHL to find out what the custom and duty charges may be before placing your order. 

REFUSING A SHIPMENT/PAYING DUTIES AND TAXES
If you refuse any shipments from Runaway The Label, your parcel will either be destroyed or sent back to us at and we are charged. By placing your order on Runaway The Label, are are responsible to understand there may be charges involved to pay to receive your parcel. By refusing your shipment, any duties, taxes and/or customs charges that are incurred on the package on both the original and return shipment will be subtracted from your merchandise refund including your original shipping amount.

TRACKING YOUR ORDER
-       Once your order has been dispatched, you should receive an email from Runaway the Label with your tracking details
-       All our parcels require a signature upon delivery. If you are not home, a pick-up card should be left and your parcel will be waiting for you at your local post office
-       Please allow up to 24 hours for your tracking information to show

DELIVERY TIME
-       Express Shipping means you should receive your parcel within 2-5* business days of shipping your order
-       Customers in more Rural Areas can take 3-7 business days
-       Orders placed before 9AM AEST time each business day are generally packed and sent the same day*
-       Please note delays may occur in sending out your order due to higher shipping prices, troubles with the address provided or any issues with the garments ordered. We will be in contact if this occurs to your order. 
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